Your Privacy Matters to Us
We built rajabandot around your trust. This privacy policy explains how we collect, use and protect your personal information when you open an account, deposit via DANA, OVO...
How We Handle Your Information
rajabandot collects personal information you provide during account registration, including your name, email, phone number and identity verification details. When you deposit using DANA, OVO, GoPay or QRIS, we receive transaction data to process your payment securely. We use this information to verify your identity, prevent fraud, process withdrawals and communicate about your account. In supported regions where local law permits, we
may share anonymised data with payment partners and regulatory bodies. We do not sell your personal information to third parties.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Questions About Your Privacy
Email Support
Contact our privacy team at [email protected] with any concerns about how we handle your data. We respond within 24 hours to all privacy-related inquiries.
Account Settings
Manage your personal information, communication preferences and data sharing settings directly from your account dashboard. Update or delete information anytime.
Data Requests
Request a copy of your personal data or ask us to delete your account. Submit requests through your account or email [email protected] with your account details.
Privacy Standards We Follow
Encryption
All data transmitted between your device and our servers uses industry-standard SSL encryption. Your payment details and personal information are...
Regular Audits
We conduct quarterly security audits and penetration testing to identify and fix vulnerabilities. Third-party security firms verify our data protection...
Compliance
rajabandot operates under data protection frameworks applicable in supported Indonesian regions. We comply with local payment regulations and anti-money laundering...
Staff Training
Our team undergoes mandatory privacy and security training. Only authorised personnel access personal information, and access is logged and monitored...
Incident Response
If a data breach occurs, we notify affected users within 48 hours and work with authorities. We maintain an incident...
Policy Updates
We review this privacy policy annually and update it when our practices change. Material changes are communicated to your registered...
Consistency Across Our Platform
| Account Privacy | Your login credentials, two-factor authentication settings and account history are protected with the same encryption standard across all rajabandot pages and apps. |
|---|---|
| Payment Privacy | Whether you deposit via DANA, OVO, GoPay or QRIS, your transaction data follows identical security protocols. Payment partners receive only what they need to process your request. |
| Lobby Access | Your browsing history in our live casino tables, slot lobbies and sportsbook markets is stored securely. We use this data only to personalise your experience and prevent fraud. |
| Withdrawal Requests | When you request a payout, we verify your identity using the same personal information you provided at signup. Withdrawal data is encrypted and logged for audit purposes. |
| Communication | Emails, SMS and in-app notifications about your account are sent only to verified contact details. You control which communications you receive through your account settings. |
| Cookie Usage | We use cookies to remember your preferences, keep you logged in and analyse how you navigate rajabandot. You can disable non-essential cookies in your browser settings anytime. |
| Third-Party Links | If you click external links from rajabandot, their privacy policies apply. We are not responsible for third-party data practices. Review their policies before sharing information. |